Patrick O’Keefe is an online community veteran with more than 15 years of direct management experience, including policy development, staff leadership and platform strategy.

The foremost expert on managing online forums in the U.S., if not the world.

– Jason Falls, Social Media Explorer

He has spoken about community for CNN, Dell, FedEx, South by Southwest, Australian National University, Northwestern University and Arizona State University. Patrick has been cited for community management expertise by the media (Entrepreneur, WebProNews, Convince & Convert, Social Media Explorer, local CBS, NBC and ABC affiliates), and in dozens of books and academic papers.

He blogs about online community at ManagingCommunities.com.